Last Updated: 14 October 2026

1. Introduction

Welcome to Costa Pharmacy Ltd.

These Terms and Conditions govern your access to and use of the Costa Pharmacy Ltd website, located at https://costapharma.com, including any information, content, products, and services made available through the website.

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

Costa Pharmacy Ltd reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect when published on this page. Your continued use of the website following the publication of changes constitutes acceptance of the revised terms, to the extent permitted by applicable law.

2. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and support website functionality.

A cookie is a small text file stored on your device by a website. Cookies do not execute programs or independently deliver viruses to your computer.

We may use the following types of cookies:

• Essential cookies: These are necessary for the proper functioning, security, and basic operation of our website.

• Functional cookies: These help the website remember certain preferences and improve your experience.

• Analytics cookies: These help us understand how visitors interact with our website.

• Marketing cookies: Where used, these may help deliver relevant promotional content.

Essential cookies may operate without consent where permitted by applicable law. We will seek consent for non-essential cookies where required by law. You may manage your cookie preferences through the available website settings or your browser settings.

Our website may also use third-party services that place cookies or collect information in accordance with their own privacy policies. Please review our Privacy Policy for further details.

3. Intellectual Property Rights

Unless otherwise stated, Costa Pharmacy Ltd and/or its licensors own or hold the necessary rights to the intellectual property published on this website. This may include text, graphics, logos, photographs, designs, website layouts, and other materials.

All applicable intellectual property rights are reserved.

You may access and use our website for your personal, lawful, and non-commercial purposes, subject to these Terms and Conditions.

You must not, without our prior written permission or other lawful authorization:

• Copy, reproduce, or republish material from our website.

• Sell, rent, sublicense, or commercially exploit our website content.

• Modify, duplicate, or distribute our content for commercial purposes.

• Use our name, logo, or other brand materials in a manner that suggests unauthorized endorsement or affiliation.

• Use any website material in a way that infringes our intellectual property rights or those of another party.

Nothing in these terms prevents uses permitted by applicable law.

4. Website Information and Pharmacy Services

Costa Pharmacy Ltd aims to provide useful and accurate information about our pharmacy, products, services, and health-related topics.

However, website information may occasionally contain errors, omissions, or outdated details. Product availability, descriptions, prices, and other information may change without notice, subject to applicable law.

Information published on this website is intended for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare professional.

You should not rely solely on information found on this website when making decisions about your health or the use of medicines. Always follow the instructions of an appropriately qualified healthcare professional and the directions supplied with your medicine.

Where our website offers medicine enquiries, online ordering, or related services, all transactions and supplies will be subject to applicable Ghanaian laws and regulations, including requirements relating to prescription medicines, dispensing, and the lawful supply of pharmaceutical products.

Costa Pharmacy Ltd reserves the right to decline or cancel an order where necessary to comply with applicable law, prescription requirements, product availability, or patient safety obligations.

5. User Comments and Submissions

Where our website provides features that allow users to submit comments, reviews, enquiries, or other content, users are responsible for the material they submit.

Unless otherwise stated, comments and opinions submitted by users represent the views of the individuals who post them and do not necessarily reflect the views of Costa Pharmacy Ltd.

To the extent permitted by applicable law, Costa Pharmacy Ltd shall not be responsible for user-generated content or for loss or damage arising from its publication or use.

We reserve the right to review, restrict, or remove content that we reasonably consider to be unlawful, misleading, defamatory, offensive, fraudulent, spam-related, or otherwise in breach of these Terms and Conditions.

By submitting content, you represent and warrant that:

• You have the right and necessary permission to submit the content.

• Your content does not infringe another person's copyright, trademark, privacy, or other legal rights.

• Your content does not contain unlawful, defamatory, threatening, obscene, or misleading material.

• Your content is not intended to facilitate fraud, unlawful activities, or unauthorized commercial solicitation.

Where you submit content for publication, you grant Costa Pharmacy Ltd a non-exclusive, royalty-free licence to use, reproduce, publish, display, and adapt that content for purposes connected with operating and promoting the relevant website features, subject to applicable law and our Privacy Policy.

You should not submit sensitive personal or medical information through public comment sections.

6. Hyperlinking to Our Website

The following organizations may link to our website without prior written approval, provided the link is lawful and does not misrepresent the relationship between the parties:

• Government agencies.

• Search engines.

• News organizations.

• Online directory distributors.

• Other organizations whose links are consistent with applicable law and accepted business practices.

Other organizations may request permission to link to our website by contacting Costa Pharmacy Ltd through the contact details provided on our website.

We may consider link requests based on the nature of the organization, the context of the proposed link, and whether the link could mislead visitors or harm our legitimate interests.

Approved links may use our corporate name, the website URL, or an accurate description of our website, provided the description is not misleading.

You must not use the Costa Pharmacy Ltd logo, branding, or other artwork to create an impression of sponsorship, partnership, or endorsement without our prior written permission.

We reserve the right to request the removal of any link to our website where appropriate.

7. Third-Party Links and Websites

Our website may contain links to third-party websites, services, or resources for convenience or informational purposes.

Costa Pharmacy Ltd does not necessarily own, operate, control, or endorse those third-party websites. We are not responsible for their content, availability, security practices, privacy policies, or terms of use.

Accessing third-party websites is at your own discretion. We encourage you to review the relevant terms and privacy policies before using those services or providing personal information.

The inclusion of a third-party link does not imply a partnership, endorsement, or approval unless expressly stated.

8. Content Liability

To the extent permitted by applicable law, Costa Pharmacy Ltd shall not be responsible for content published on third-party websites that link to our website.

Organizations linking to our website must ensure that their own content and linking practices comply with applicable laws and do not unlawfully infringe the rights of Costa Pharmacy Ltd or any other person.

No link to our website should appear in a context that is unlawful, deceptive, defamatory, or reasonably likely to misrepresent our products, services, or business relationships.

9. Reservation of Rights

Costa Pharmacy Ltd reserves the right to:

• Request the removal of any link to our website.

• Amend, suspend, or discontinue any part of the website where reasonably necessary.

• Update these Terms and Conditions from time to time.

• Restrict access to website features where necessary for security, maintenance, legal compliance, or the protection of our legitimate interests.

Where appropriate and required by law, we will provide notice of material changes.

Continued use of our website after revised terms are published constitutes acceptance of those terms where such acceptance is legally effective.

10. Requests for Removal of Links or Content

If you find a link or item of content on our website that you believe is unlawful, offensive, misleading, or infringes your rights, you may contact Costa Pharmacy Ltd through the contact details available on our website.

Please provide sufficient information to identify the relevant material and explain the reason for your request.

We will review requests as appropriate and take action where warranted by applicable law. We do not guarantee that every request will result in removal, but we will consider legitimate concerns fairly.

11. Accuracy and Availability of the Website

We make reasonable efforts to keep our website accurate, secure, and accessible. However, we do not guarantee that all information will always be complete, accurate, current, or available without interruption.

Website content may be updated, corrected, suspended, or removed without prior notice where appropriate.

We may temporarily restrict access to the website for maintenance, technical repairs, security improvements, or other operational reasons.

Nothing in this section excludes any consumer rights or other protections that cannot lawfully be excluded under applicable law.

12. Privacy and Personal Information

Costa Pharmacy Ltd respects the privacy of visitors and customers.

Where you provide personal information through our website, we will handle that information in accordance with our Privacy Policy and applicable data protection laws in Ghana.

We encourage you to read our Privacy Policy to understand how personal information may be collected, used, stored, disclosed, and protected.

If the website offers forms for enquiries, orders, or other services, please provide accurate information and avoid submitting unnecessary sensitive personal or medical details.

13. Disclaimer

To the maximum extent permitted by applicable law, the website and its general information are provided on an “as available” basis.

Costa Pharmacy Ltd does not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components. We also do not guarantee that all website content will meet every user's individual needs.

Nothing in these Terms and Conditions shall:

• Exclude or limit liability for death or personal injury where caused by negligence and where such exclusion or limitation is prohibited by law.

• Exclude or limit liability for fraud or fraudulent misrepresentation.

• Exclude or restrict statutory consumer rights.

• Exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

Any other exclusions or limitations of liability shall apply only to the extent permitted by the laws of Ghana and other applicable laws.

14. Limitation of Liability

To the extent permitted by applicable law, Costa Pharmacy Ltd shall not be liable for indirect or consequential losses arising from the use of, or inability to use, the website.

This provision does not exclude liability for matters that cannot lawfully be excluded, including applicable obligations concerning the supply of medicines, consumer protection, data protection, or professional responsibilities.

Nothing in these Terms and Conditions replaces or limits any legal duty that Costa Pharmacy Ltd owes to customers under applicable law.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Any dispute arising from the use of this website or these Terms and Conditions shall be handled by the competent courts of Ghana, subject to applicable law and any mandatory consumer protection rights.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact Costa Pharmacy Ltd through the contact information or enquiry channels provided on our official website:

Website: https://costapharma.com

Business: Costa Pharmacy Ltd

We will make reasonable efforts to respond to enquiries within an appropriate period.

Costa Pharmacy Ltd

Professionals You Can Trust, Care You Deserve.

Terms & Conditions